Our Approach
We approached this project with a clear commitment to meeting residents where they already are: in their neighbourhood, in their routines and in the places they feel most comfortable. Because this was a short, intensive piece of work, our focus was on laying strong foundations: building trust, raising awareness and creating the early momentum needed for longer-term participation.
Much of our engagement happened directly on the streets of the Alton Estate, speaking with residents informally as they went about their day. These conversations were essential for understanding people’s motivations, barriers, and perceptions of physical activity. They also allowed us to introduce the Couch to 5K programme in a relaxed, friendly way that didn’t feel like an official campaign landing on their doorstep.
To deepen our reach, we spent time in local community spaces — dropping into coffee mornings, information sessions and informal gatherings where residents naturally connect with one another. These spaces gave us the opportunity to build rapport and listen to people’s lived realities, which shaped how we framed the programme and encouraged participation.
We also reached out to local infrastructure: GP surgeries, pharmacies, foodbanks, cafés and pubs. We hung posters, spoke with staff, and built connections with business owners and frontline professionals who play an important role in signposting community members to activities that support their wellbeing. Although the project timeframe was brief, these touchpoints helped establish awareness across trusted local networks.
A defining element of our approach was our positionality as Lived Experience Consultants. Because we understand the complexities of health, community barriers and social disadvantage firsthand, residents were often more open, more honest and more willing to engage. This lived understanding allowed us to communicate in a way that felt relatable rather than clinical, and to build trust quickly in a community that has often felt overlooked or underserved.
Through this blend of street-level engagement, community presence and authentic relational work, we were able to create the conditions for residents to feel welcomed, informed and confident to take part — setting the groundwork for long-term community involvement in the programme.